At beautyhome-tr.com, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our return and refund policy outlined below.

1. Eligibility for Returns

  • You may return products within 7  days from the date of delivery for a full refund, provided the items are in their original condition, unopened, and unused.
  • Certain items are non-returnable, including:
    • Gift cards
    • Downloadable software products
    • Personal care items (if opened)

2. Return Process

  • To initiate a return, please contact our customer service team at info@beautyhome-tr.com to obtain a return authorization.
  • Include your order number and the reason for the return in your email.
  • Once your return is authorized, you will receive instructions on how to return the item.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item sent by us.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount] to ensure the return is received.

4. Refunds

  • Refunds will be processed within 7 days after we receive and inspect the returned items.
  • The refund will be issued to the original payment method used during the purchase.
  • Please note that shipping costs are non-refundable.

5. Exchanges

  • If you would like to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.

6. Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 7 days of receiving the item. We will arrange for a replacement or refund at no additional cost.

7. Contact Us