GENERAL: By placing an electronic order through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Sales Regulation (Official Gazette: 27.11.2014/29188), as well as other applicable laws regarding the sale and delivery of the purchased product. Shipping costs for the products will be paid by the buyer. Each purchased product will be delivered to the person and/or organization at the address provided by the buyer, within a period not exceeding 30 days. If the product is not delivered within this period, the buyer may terminate the contract. The purchased product must be delivered complete and in accordance with the specifications indicated in the order, along with any documents such as warranty certificates and user manuals. In case the product becomes impossible to sell, the seller is required to notify the buyer in writing within 3 days from the time the seller becomes aware of this situation. The total amount must be refunded to the buyer within 14 days.

IF THE PURCHASED PRODUCT FEE IS NOT PAID: If the buyer does not pay the fee for the purchased product or cancels the payment in bank records, the seller’s obligation to deliver the product will terminate.

TRANSACTIONS MADE WITH UNAUTHORIZED USE OF A CREDIT CARD: If, after the product has been delivered, it is determined that the credit card used for payment was fraudulently used by unauthorized persons and the payment for the product is not received by the seller from the relevant bank or financial institution, the buyer must return the product within 3 days to the seller with the shipping costs borne by the seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEABLE REASONS: If force majeure or unforeseeable reasons occur that prevent the delivery of the product on time, the buyer will be notified of the situation. The buyer may request the cancellation of the order, replacement with a similar product, or postponement of delivery until the obstacle is removed. If the buyer cancels the order and has made a cash payment, the amount will be refunded within 14 days from the cancellation. If the buyer has paid by credit card and cancels the order, the amount will be refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to process the refund to the buyer’s account.

BUYER’S OBLIGATION TO CHECK THE PRODUCT: Before receiving the product/service, the buyer must inspect it. They should not accept products that are damaged, such as those with dents, cracks, or torn packaging, and must not accept defective products from the shipping company. Once the product/service is accepted, it will be considered as delivered in good condition. The buyer must take good care of the product/service after delivery. If the right of withdrawal is to be used, the product/service must not be used. The invoice must also be returned along with the product.

RIGHT OF WITHDRAWAL: The buyer may exercise their right to withdraw from the contract within 14 days from the delivery date of the purchased product to themselves or the person/organization at the specified address, without any legal or criminal liability and without providing any justification, by notifying the seller using the contact information below.

SELLER’S CONTACT INFORMATION FOR WITHDRAWAL NOTIFICATION: Company Name: ADNAN ALCAVARİSA
Address: EYÜPKENT MAH. 3981 SK. NO: 6 INNER DOOR NO: 1 EYYÜBİYE/ ŞANLIURFA
Email: info@beautyhome-tr.com
Phone: +90 534 870 33 17

RIGHT OF WITHDRAWAL PERIOD: If the purchased item is a service, the 14-day period begins from the date the contract is signed. If the service has started with the consumer’s approval before the withdrawal period ends, the right of withdrawal cannot be used. The costs arising from the use of the right of withdrawal are borne by the seller.
To use the right of withdrawal, the buyer must notify the seller in writing via registered mail, fax, or email within 14 days, and the product must not be used in accordance with the “Products for Which Withdrawal Right Cannot Be Used” provisions of this contract.

USE OF THE RIGHT OF WITHDRAWAL: The invoice for the product delivered to the buyer or a third party, (if the product to be returned is an invoice issued to an institution, it must be returned along with a return invoice issued by the institution. Returns of corporate orders will not be completed if the return invoice is not issued).
The return form, packaging, and, if applicable, standard accessories must be returned in full and undamaged.

RETURN CONDITIONS: The seller is obliged to refund the total amount and any documents that bind the buyer within 10 days from the receipt of the withdrawal notification and to accept the return of the product within 20 days. If the product has lost value or is impossible to return due to the buyer’s fault, the buyer is required to compensate the seller for the damages proportionate to the fault. However, any damage arising from the proper use of the product or service during the withdrawal period is not the buyer’s fault.